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Official Edsamail Advisory: Primary Dial-Up Number 438-3387 Down as of May 2, 2006 Dear Valued Edsamail Subscriber, You may have been experiencing difficulty in accessing our primary dial-up number: 438-3387. We have received reports from subscribers and have escalated it to our Support Team. It has been determined that our broadband provider, Bayantel has been experiencing internal connection problems. We are currently waiting for an official status report from Bayantel. We apologize for the inconvenience this has caused you and would like to assure you that we are constantly following up with Bayantel to resolve this as soon as possible. You may opt to use our Secondary Dial-Up number: 835-0038. For inquiries and concern, please contact the Edsamail Customer Service Team through the following: Phone Numbers: 729-5551 and 729-5735 Cellphone Numbers: 0917-8161440 and 01978161451 Email: customercare@edsamail.com.ph Web Site: www.edsamail.com.ph The Edsamail Customer Service Team is available to answer inquiries, Mondays . Fridays, 9am - 8pm. Thank you for your patience. In behalf of everyone at Edsamail, thank you for your continued support. Sincerely, Edsamail Customer Service Team |