TO: All Edsamail Subscribers
CC: Intellectual Property Ventures Group Corp Management
FROM: Edsamail Philippines, Inc. Management
DATE: December 1, 2005
RE: Edsamail Customer Service Provided by IPVG
____________________________________________________________________
The Management of Edsamail Philippines Inc. deeply appreciates your patience this past year as we encountered a number technical difficulties brought about by the instability and age of our network infrastructure. Due to upgrades in our servers, we are pleased to inform you that our mail service is stable and accessible to all subscribers.
Further, we wish to inform all subscribers that Edsamail Philippines, Inc. has appointed Intellectual Property Ventures Group (IPVG) as its third party customer support provider effective December 1, 2005. This is in line with Edsamail's thrust towards operational efficiency.
IPVG is a publicly listed company, with interests in Information Technology and Telecommunications, Business Process Outsourcing, and Massively Multiplayer On-line Gaming.
For Edsamail inquiries, concerns, schedule for payment pick-ups and home/office technical assistance, please contact the Edsamail Customer Service Team through the following:
Phone Numbers: 729-5551 and 729-5735
Cellphone Numbers: 0917-8161440 and 0917-8161451
Email: customercare@edsamail.com.ph
Web Site: www.edsamail.com.ph
The Edsamail Customer Service Team is available to answer inquiries, Mondays - Fridays, 9am -8pm.
Thank you for your continued patronage.
Marco Y. Santos
Chairman